Administer an organization

Use operational insight responsibly

• Treat analytics as organization-scoped operational evidence, not as a substitute for academic judgment.
• Use factual counts, events, and status timelines to investigate an issue.
• Limit exported or shared information to the people who need it for the stated task.

Onboard people in batches

1. 1

   Download the account template

   In User management, choose Import accounts and Download template. Fill in username, email, firstName, lastName, role and optional birthDate. Use student or instructor, or parent when the module is available. Use UTF-8 CSV with at most 500 data rows and 1 MiB. Do not add passwords or administrator accounts.

2. 2

   Review before confirming

   Choose the CSV and Preview changes. Check row numbers, planned changes and errors against your file. Correct every error and create a new preview. Choose Confirm import only after reviewing the summary; nothing changes until confirmation succeeds.

3. 3

   Add course enrollments

   Download the account results to obtain the created user IDs. For existing people, open their user panel and copy User ID. In Course management, open the existing course editor and copy Course ID. Choose Import enrollments and fill its courseId,userId template. Only active students and instructors can join active courses. Review and confirm; existing memberships and preferences are preserved.

4. 4

   Arrange first access privately

   When email recovery is available, ask each new user to use Forgot password in their role application. Otherwise open the person in User management, use Set new password and its separate confirmation, then share that password through your organization’s private handoff channel. Import results never contain passwords and do not send mass reset emails.

Manage Parent access

Parent accounts are separate from course enrollment. Operator availability and the organization’s Parent portal setting must both allow access before a verified relationship can expose child records.

1. 1

   Check Parent portal availability

   Open Settings, then Parent access. When the portal is Unavailable in this installation, you may inspect, reduce, or revoke existing relationships, but you cannot enable the portal or expand access until the operator makes the module available.

2. 2

   Choose Enable Parent portal deliberately

   Operator availability does not open academic access by itself. Enable Parent portal only after your organization is ready to verify relationships and review the shared categories.

3. 3

   Add and verify each relationship

   Choose Add relationship, select the Parent and Student accounts, grant only Released grades, Assignments and exams, or Attendance as authorized, confirm organization verification, then choose Verify and activate. Parents never join the course roster.

4. 4

   Pause or revoke access when needed

   Pause Parent portal removes child data and alerts while keeping Parent account security available. Revoke access removes one relationship; reactivation requires organization verification again.

Activate and govern course certification

• Open Settings, then Certification. The installation operator must first make the module available; choose Enable certification separately for this organization when its issuance policy is ready.
• In Certification management, create a template and review its version and instructor issuance permissions before using it. Editing a template adds a version rather than changing an existing award.
• Choose Issue certificate only after confirming the current student, course, completion reference and achievement. Issuance is manual; grades or attendance never issue an award automatically.
• Administrators may correct or revoke an award from its record. Check the resulting status and history; a previously printed personal copy cannot be recalled.

Review institutional identity and roster connections

• When a Google Workspace or Microsoft 365 provider is configured, open Settings and Integrations to Link an identity to an existing active Mirket account. Confirm the provider identity and current local password; matching email alone never creates or links a user.
• For a configured institutional roster connection, choose Preview roster, review the proposed accounts, sections and memberships, then confirm that exact revision. Imports add reviewed records; they do not remove enrollments, write grades back or run unattended synchronization.
• If a confirmation response is lost, recover the saved result before preparing another import. An expired or changed preview needs a fresh review, and a disabled provider leaves local sign-in and ordinary course-file upload available.

Publish organization news and notifications

• Open Communication, then Newspaper, and choose New item. Add a headline and body; Save draft keeps the item private to administrators, while Create and publish makes it visible to Students and Instructors.
• Check publication status before choosing Publish or Unpublish. Unpublishing removes the item from the reader feed until it is published again; newspaper items have no comments, Likes or reactions.
• Open Communication, then Notification management, and choose New notification. Select all users, students, instructors or specific active users. Review the subject, message, recipient count, attachments and optional email before confirming Send notification. Parents receive only eligible child updates, not general manual notices.
• Review read and email-delivery metrics for each manual send. Every eligible recipient has an in-app item even when optional email is delayed, unavailable or failed; an unread count does not prove the linked action was completed.