Message people in chat

Start direct conversations, send text, files, and voice messages, read delivery states, and reconnect when the chat session expires.

Before you start

The conversation list loads, and a sent message reaches the Sent or Delivered state.

If a message shows Failed, use Retry on the message after checking your connection.
If the Chat session expired banner appears, choose Reconnect; messages are not sent while chat is disconnected.

Open chat from the navigation
The conversation list shows direct and group conversations with unread counts. Use search and the All, Direct, and Groups filters to narrow it.
Start a direct message from course People
Open Courses, choose the course, open People, and choose Message next to a person. Chat opens the existing conversation or creates one.
Confirm who you are talking to
The conversation header shows the person and their presence: Online, Offline, or the last seen time.

Write text in the composer, or attach images and documents from the attachment menu.
Record voice messages with the microphone control, then play, discard, or send the recorded clip.
Each outgoing message shows its delivery state: Sending, Failed, Sent, Delivered, or Seen.
Typing indicators show when the other side is writing.

Chat runs on a separate, time-limited messaging session issued by Mirket.
When that session expires, Mirket reconnects transparently once; if that is not possible, the Chat session expired banner appears.
Choose Reconnect in the banner. While disconnected, sending is blocked with an explicit message instead of silently dropping the text.
If reconnecting fails repeatedly, reload the page and report the visible error to the facility administrator.

Understand role applications, navigation, preferences, and the boundaries that determine what you can see.

Find course context, move between learning areas, and understand why some resources or actions may be unavailable.

Maintain a strong password, enable two-factor sign-in, keep verified contact channels, and control the sessions where your account is signed in.